2010
02.12

Running a classic car restoration and sales business is one of the most rewarding things I’ve done in my lifetime.  To be able to pursue one of my true passions in life in a working environment makes me a very fortunate person.  One of the best things about running Best of Show Automotive is all of the incredible people I have the opportunity to meet, from every corner of the world.  Our customers love these cars as much as we do and the cars themselves are great levelers.  Let me explain.  I’ve become friends with GM assembly line workers from the 1960′s, members of royal families from halfway across the world, Presidents of companies and legends of the classic car world.  Put all of these guys in the same room in a normal social setting and they would have a hard time making conversation.  Put them all at a car show and all normal pretenses disappear … they turn into a group of 16 year old boys salivating over cars.

Unfortunately, the hobby has its seedy underbelly of morons and haters.  I could make a daily blog out of  the daily barrage of flame-mail we get from these jealous turkeys, who hide behind anonymous forum screen names or an online form which allows them to spew their venom without having to show any backbone.

Best of Show, by way of contrast, does everything right out in the open.  Our facility is open six days per week to the public, and we catalog everything we do on our website.  Our formula seems to be working very well, because our sales were up 40% in 2009 and, most importantly, we picked up 100-125 new long-term customers who will buy/sell/trade/consign with us for as long as they are breathing.  That’s the secret sauce in what we do-it’s not sizzle and it’s not flash.  It’s excellent long-term relationships with incredible customers who love these cars as much as we do.

This morning, I received in my inbox a communication from an anonymous moron via our online system.  Here’s the summary of what I received:

Name: Barrett Jackson
Email:
bighead@bestofshowautomotive.com
Phone:
Best Time To Call: Day
Comments: hey , I dont see the cars you took to BJ on your top 10, maybe you should start a net catagory “lost my ass at B/J.” People are talking and its not good. Prime time flop…..was that you crying in the corner? I say you have the life expectancy of a house fly in this business and time will tell, you wont be around in 10 yrs if that. Good-Luck

Thanks & Regards

Barrett Jackson

Now, I can’t respond directly to this moron, because as normal, he was too spineless to list his actual contact information.  But I am a good sport, so I am going to take his suggestion and create a Blog post with the title “We lost our ass at Barrett-Jackson”.  So here we are.  We’ve even put a reference and link to the post on our ticker!   Now, each time Mr. Moron logs on to our website (I am sure he’s on it daily), he can see that we took his suggestion to heart.

For those of you who are unaware of what Mr. Moron is talking about, Best of Show Automotive decided to restore the legendary Super Stock Magazine A12, Project Six Pack, in early 2009 (See: http://inventory.bestofshowautomotive.com/CarDetails_sold_post2010.asp?VIN=1969RR4406PACK).  Project Six Pack was a three time NHRA record holder from the early to mid 1970′s and a very special car if you love Mopars, as we do.  If you grew up during that era and read Super Stock Magazine, you knew the car.  We purchased the car from its one and only owner, Ted Struse, one of the nicest guys you will ever meet and, with Ted’s assistance, returned the car to its NHRA record setting form.  This was an extensive restoration and we were fortunate enough to track down nearly every original part that was on the car in 1973, even the motor, mechanical tach and the original wiper blades which were duct-taped together and placed in the trunk. 

After the restoration was completed, we unveiled the car at the 2009 Carlisle All Chrysler Nationals in Carlisle, PA, at a fantastic event, attended by our customers and a “who’s who” of the Chrysler drag racing world.

Shortly after the event, we consigned the car to the 2010 Barrett-Jackson Scottsdale auction.  Barrett-Jackson is a no reserve auction.  We had no idea what the car would bring.  Obviously, we hoped to at least recover our restoration costs and, ideally make some money, but, there’s no guarantees.  Literally, a car consigned to a no reserve auction can sell for a buck?  Why did we consign the car to Barrett? One word: marketing.  Barrett-Jackson is a marketer’s dream and for a company like ours, a place where 150,000 potential customers congregate in one place.  In other words, you couldn’t buy a better marketing opportunity if you wanted to.

As everyone who was in Scottsdale can attest, the January auctions were a near disaster.  The weather caused serious damage to Russo & Steele on Thursday night and completely blew down all of the tents at the Silver auction.  The main tent at Barrett-Jackson was evacuated Thursday night and they brought it fork lifts as a precaution.  Our employees watched cables snap, as the auction rolled on.  By the time Saturday rolled around, the weather was back to normal, but attendance seemed to be way off.  The airport in Scottsdale were shut down for much of the day on Thursday and a lot of people just decided not to come.  The customs did pretty well, as they always do, but the stock muscle cars seemed to be down.

Project Six Pack ran through on Saturday afternoon as scheduled and sold for $110K, with buyer’s premium.  Unfortunately, we failed to cover our restoration costs (by about $30K).  Were we disappointed?  Not really.  Not if you’ve been in business long enough and you understand the big picture.  For the benefit of Mr. Moron, let’s do a tally.  We “lost” $30k on the restoration of Project Six Pack.  For that $30K  investment, we got the car featured in six magazines, four of which won’t be rolling out until 2010.  We personally met Herb McCandless, Tom Hoover, Tom Coddington, Al Adams, Ted Struse, John Wehrley, Jim McCraw and Bob Karakashian.  We used the car for marketing purposes for nearly six months and, to top it off, our employees sat at Barrett-Jackson for six days, surrounded by an endless stream of high dollar collectors, fronting one of the best restored cars in the entire facility, handing out literature and free Project Six Pack die-cast models and glossy prints.  And for the next 50 years, any time Project Six Pack is at a show anywhere, every one will know that the restoration was done by Best of Show Automotive.  Did we lose your asses at Barrett-Jackson?  Only a moron would think so.

As for Mr. Moron  and his people “talking”, their conversation is as relevant to our business as  bunch of kindergarten students standing around jabbering about Spongebob Squarepants.  Guys like him and his friends are not our customers-they are a blight on the hobby and it’s time they were put in their place.  

As the hobby continues to evolve and buyers become more informed and sophisticated, they will choose to do business with companies that actually stand behind what they do.  Because of his hateful, envious attitude, we’d be willing to bet that Mr. Moron will be in a different line of work ten years from now.  The days of buying a car at an auction and flipping it for a quick profit at another auction six months later are over.  The easy money is gone and you need to actually work now.

In reality, in order to earn a profit in this business, you must take care of customers and bring true value to the hobby.  Best of Show sold 335 cars in 2009.  Did we make a profit on every single car?  Of course not.  Did we make a profit in 2009?  You betcha.  Will we make a profit in 2010?  Count on it!  Because of cars like Project Six Pack and the Best of Show built Pro Touring 1970 Dodge Charger  (http://www.bestofshowautomotive.com/restoration-70charger.html) we debuted at the 2009 Mopar Nationals, there is now a long line of work at our restoration shop (about a year’s worth) and our worldwide customer base is growing each and every day.

In closing, I would like to invite Mr. Moron and his “people” to come down to Best of Show any time and see what we do.  More likely, we will run into you at some of the national shows in 2010 year where cars we have restored will either be on display or our customers are kicking your cars butts in judged competition.  We have some really cool cars getting ready to roll out for the 2010 season, including Paul Brown’s 1970 Dodge Coronet Superbee 440+6 4 Speed, a 1 of 6 1967 Plymouth Barracuda Convertible 383 4 speed, a black on red 1967 Plymouth GTX Hemi 4 speed and another really cool 1970 Dodge Charger Pro Touring car.

Whether we run into you or not, Best of Show will be doing everything out in the open and growing, one inch at a time.  We know what we will be doing on February 11, 2020.  How about Mr. Moron?  Who wants to make a wager that he will be spending a lot of time on our website?

8 comments so far

Add Your Comment
  1. I loved your response to the idiot who trashed your Company, I’m very new at searching for a custom restored car. I’ve done quite a bit of home work over the past 2 years, I figure what the hell, if I’m going to spend over $60.000 for a retsored car, depending on the make, I want to be sure I am well in tune to what;s going on, and I am learing each day, I learned from your web site and I would love to come visit and hopefully purchase a car, can you let me know how I can log into your show room?
    Best of luck, you guys seem very passionate and very eager to do the best work.
    Scott Angelini

  2. Scott, thanks for the positive feedback. And you are correct-we are extremely passionate about these cars, from the guy that that details them to the guy that writes our summaries. We always have 100-125 top notch cars available for purchase and our museum facility is open six days per week. Call Frank Carroll or George Kerr to arrange a private visit and we will definitely get you in the right car. You can always see our entire inventory under “Sales” at http://www.bestofshowautomotive.com. Thanks again and look forward to meeting you soon.

  3. Hey great piece, the mopar sounds like a beauty. Barrett Jackson is a great place to market restored vehicle or those that still need to be restored I will caution you though against straying from his reputable auction. At my website listed in my info you can read my story of non-payment ($30,500) after consigning my Lincoln limo to Kruse International.

  4. I really enjoyed your response to Mr. Moron (great name for him, by the way!). I frequently attend car shows, cruise nights and auctions in my area and I’ve run across other Mr Morons who think that people who use the services of high quality shops like yours are wasting their money. Funny that their cars rarely go home with more than an honorable mention, while high quality restorations draw the real crowds and are well rewarded when the metal is handed out. I will buy a restored collector car in the future and having spent a fair amount of time searching on the internet for cars that I would consider, I can promise that Best of Show will be on my list of places to go when that time comes. So, please keep doing what you do and try your best to ignore the Mr Morons of the world. They really don’t deserve even a moment of your attention.

  5. Great article, Joe. As a GM for a classic car dealership myself (Streetside Classic Cars), I can definitely relate to dealing with these types of people within the hobby. However, the number of great people in the hobby definitely outweigh the number of people like this.

    I’m a big fan of your dealership and the values it lives by. Keep the great posts coming!

  6. Interesting post Joe. Thanks for sharing the details of your Barrett Jackson experience. It’s valuable learning info for me. I have many doubts about doing the auction thing but there sure were some heavily discounted cars to be bought.
    I don’t know how much you heard about other builders but I felt really bad for a handful of guys who put their best into cars and got robbed on the block.
    Here are the details of JF Kustoms in Canada.
    A little background on the car, “Revolution”, the 56 Chysler wagon.
    Ridler Great Eight Winner,
    Winner Chip Foose Design Excellence Award,
    Goodguys Custom Rod of the Year finalist,
    Chrysler Design Excellence Award Winner,
    Goodguys West Coast Custom of the Year winner,
    Blackie’s Fresno Autorama Best Custom Award,
    H.A. Bagdasarian Worlds Most Beautiful Custom Award Sacramento.
    It’s a lesson in taking a half million dollar car to Barrett Jackson and only get $175,000 for it.

    Here’s a video documenting the heartbreak of losing control of a car you put your heart into. Five minutes of hell.
    Part 1 http://www.youtube.com/user/jfkustomstv#p/u/4/D6zO1Rm1lTU
    Part 2 http://www.youtube.com/user/jfkustomstv#p/u/3/zqUkwduTN_Y
    Results – Barrett-Jackson Lot: 1311 – 1956 CHRYSLER CUSTOM 2 DOOR SPORT WAGON
    http://www.barrett-jackson.com/application/onlinesubmission/lotdetails.aspx?ln=1311&aid=304&pop=1

  7. It’s lower than low to trash a website that freely shares the wealth with the international community. I live in Australia, and visit Best of Show’s website on a weekly (or more frequent!) basis purely for the quality of the vehicles they list for sale and the attached photographs.

    I’ve lived in the State before, and will certainly go back to BOS if/when I’m back and can commit to the U.S. muscle-car dream I’ve been promising myself for years now.

    Don’t let the hecklers on the Net bother you; no one else has the courage to detail their products so comprehensively and provide such a virtual online museum as BOS does. Good on y’all at Best of Show, mates!

  8. To, Best of Show; I read with great interest your response to the “G. U. M.”, errr, that would be Gutless Unidentified Moron! I understand the need for a forum to discuss, (and vent) those things that annoy, or hey! even please us.
    However, I would hope in order to verify a complaint, the complaintant should at least have the common decency to identify themselves. What was this person afraid of? Did they fear the possibility of a more intellectual response directed at them? NOT really a big step, judging by the language, grammar, and spelling!
    I too enjoy the “B-J Auctions”. Watching them, puts someone in the market as a buyer, or seller onto “ballpark” parameters of the best price of the car they’re interested in. I must also commend, the TV hosts for their amazing world of knowledge regarding each vehicle as it appears on the auction block. However, I did find a small, but somewhat damning incident, which occurred off camera, regarding, Mr. Jackson and a particular reporter. As the provider of the forum for the auction itself, and understanding that above all else, the “bottom-line” (profits) is priority one in any business, the owners are compelled to keep bidding prices high. I mean they live and die on the percentage of money tendered on every bid, they get a portion of that number, and obviously, the higher the amount, the greater the profit.
    As you were so good to inform us, you would have liked more money for your car, (naturally) because a portion of the bid was heading into B-J,s pocket.
    As in any business, things out of our control (e.g. the weather) can affect that days prices. Bad weather, lousy prices! Which (finally) brings me to the incident at hand.
    We all know that bad press can ruin the profit margin even faster than a hurricane, if it’s
    source is someone of authority.
    Mr. Jackson was aware of the need for media coverage of his auction, if he wanted the crowds to increase. So he asked many people in the different medias to observe the goings-on. It seems Mr. Keith Martin, an authority in the classic car world, and a respected reporter, for a number of magazines, had attended many auctions, and reported favourably, and I must stress, with honesty.
    I can’t say what kind of relationship, he and Mr. Jackson had prior to the incident, but I do know he was given certain privledges, must others were not. Then one day in a column,in (I think) “Automobile” magazine, Mr Martin stated, “the value of most American classic collector autos, had reached their peak”!!
    Needless to say, THIS did’nt sit to well with Mr. J. As a result of this comment, Mr. Martin was escorted off the Scottsdale forum, and was told NOT to return to any B-J auctions anywhere! Sooooo, it seems as long as you have good (and profitable) things to say regarding auto prices, you’re welcome at the B-J venue. However……………………… well you can figure out the rest. It just tells me; despite all the effort by the auctioneers, to appear of good character ???? ‘ whew!! Nuff said!

    thank-you, W. Brown